Desktop Support Analyst

Company: Robert Half
Location: Memphis
Posted on: January 16, 2022

Job Description:

Description Robert Half is seeking candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format for their Desktop Support Technician role. If you are an articulate problem solver who loves to work in a challenging and positive environment, this may be the Desktop Support Technician role for you. This Desktop Support Analyst position, which is a long-term contract / temporary opportunity, is located in the Memphis, Tennessee, area.Major responsibilities- Support records of daily data communication transactions, issues and remedial actions taken or installation activities- Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals- Coordinate hardware repairs with the appropriate vendors- Provide computer desktop support in accordance with established policies and procedures- Communicate regularly and effectively with ticket submitters- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems- Fix computer problems, and recommend appropriate action/solutions Requirements - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals- 3+ years of desktop support or other related experience- Microsoft SCCM experience- Strong familiarity with LAN Vs. WAN- Active Directory experience preferred Technology Doesn't Change the World, People Do.Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

Keywords: Robert Half, Memphis , Desktop Support Analyst, Professions , Memphis, Tennessee