Business Analyst - Strategic Operations
Company: St. Jude Children's Research Hospital
Location: Memphis
Posted on: August 7, 2022
Job Description:
OverviewThe Department of Strategic Communication Education &
Outreach at St. Jude Children's Research Hospital is seeking a
Business Analyst - Strategic Operations who -will provide the
department with data analytics and insights to support operational
excellence. This position will define metrics and KPIs, create data
reports and dashboards, and perform in-depth diagnostic analysis to
measure overall performance, uncover opportunities, and inform
strategy to drive process and product optimization. The successful
candidate will have exceptional communication skills to work
closely with cross functional teams and leadership. This position
will also support operational and process improvement efforts. - -
- -ResponsibilitiesDefine metrics and KPIs for the department:
- Partner with leadership and key stakeholders to outline metrics
and KPIs aligned to departmental goals and objectives -Create data
reports and dashboards:
- Provide data and analysis for programs and projects across web,
print, video, graphic design, and photography services
- Manage, organize, and present data in a clear and concise
formatPerform in-depth diagnostic analysis to measure overall
performance, uncover opportunuties, and inform strategy to drive
process and product optimization:
- Monitor, measure and evaluate program and project effectiveness
by reviewing results against performance indicators
- Translate data into a simple performance data story with
actionable insights and recommendations
- Identify operational or process improvement efforts and lead
execution including developing plans/milestones, leading meetings,
and monitoring progress
- Provide consistent reporting to inform capacity planning and
quickly identify bottlenecks, workflow and workload
adjustments
- Monitor trends to ensure the department reflects best
practicesSpecial Skills, Knowledge and Abilities -
- Skill and ability to explain complex issues simply and
intuitively -
- Skill and ability to construct presentation materials and
communicate effectively with various audiences across the
institution -
- Self-motivated with strong intellectual curiosity -
- Skill and ability to work with large data sets
- Knowledge and skill to develop and implement project plans
-
- Ability to manage and prioritize projects -
- Knowledge of continuous improvement tools (Lean Six Sigma) a
plus -Perform other duties as assigned or directed to meet the
goals and objectives of the department and the institution -Minimum
Education
- Bachelors degree in business, marketing, finance, engineering,
or related field
- Masters degree preferred -Minimum Experience
- Five (5) years of professional experience in data analysis,
analytics, or business intelligence
- Experience with web analytic tools (Adobe Analytics, Google
Analytics)
- Experience with BI tools (Tableau, PowerBI, Google Data Studio)
- Experience in defining requirements and using data and metrics
to draw business insights -Other InformationSt. Jude is an Equal
Opportunity EmployerNo Search Firms:St. Jude Children's Research
Hospital does not accept unsolicited assistance from search firms
for employment opportunities. Please do not call or email. All
resumes submitted by search firms to any employee or other
representative at St. Jude via email, the internet or in any form
and/or method without a valid written search agreement in place and
approved by HR will result in no fee being paid in the event the
candidate is hired by St. Jude.COVID-19 vaccine:St. Jude Childrens
Research Hospital has mandated the COVID-19 vaccine for all
employees, excluding those with an approved medical or religious
accommodation, as a condition of employment.
Keywords: St. Jude Children's Research Hospital, Memphis , Business Analyst - Strategic Operations, Professions , Memphis, Tennessee
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