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Sr. Data Analyst

Company: FedEx Services
Location: Memphis
Posted on: September 24, 2022

Job Description:

Under moderate supervision, designs and implements processes and solutions associated with a wide variety of data sets used for data/text mining, and analysis to enable informed business decisions. Gains insight into key business problems and deliverables by applying statistical analysis techniques to examine structured and unstructured data from multiple disparate sources. With moderate direction, creates solutions from initial concept to production. Communicates results to a broad range of audiences. Effectively uses current and emerging technologies to evaluate trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis. Typically uses data, statistical and quantitative analysis, limited modeling, and fact-based management to drive decision making. Mentors less senior staff. Works in cross functional projects and programs. Routinely presents to management. Skills/Knowledge/Experience Considered a Plus: Partner with Salesforce developers to communicate requirements and propose scalable solutions in alignment with business technology strategy. Manage existing Salesforce implementation and build reporting Minimum Qualifications: Bachelor's degree in information systems, computer science, or a quantitative discipline such as mathematics, engineering, operations research, economics or Finance. Five (5) years work experience in measurement and analysis,quantitative business problem solving, operations analysis,marketing analysis, simulation development and/or predictive analytics. Proficient in analytics software and applications. Good interpersonal skills. Good written and oral communication skills. The employee is expected to develop useful and insightful information using rigorous advanced analytical approaches and a variety of data sources using the computer skills (Python/R Programming, SAS, SQL, etc.) in job functions such as: Data extraction/querying: write/modify queries to extract data from internal/external databases in various environments; transferring of data between various environments; Generating business insight: analyze/research data and get actionable insights with business acumen to explore patterns and trends; detect and identify anomalies, investigate and interpret findings to gain business intelligence and insight; summarize data to produce reports and deliverables that provide actionable insight and recommendations to support key organizational strategies; Demonstrated ability to lead complex programs with attention to detail Data processing and analysis: Perform functions synthesizing, advanced statistical analysis, predictive modeling and data mining techniques to fully understand customer behavior and preferences; Prior experience in Customer Experience is desirable FedEx. Where now meets next. Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field. FedEx inspires its more than 570,000 team members to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040. FedEx has been recognized on many different lists both for business success and for being a great employer: Fortune "World's Most Admired Companies" - 2021 Forbes "Best Employers for Diversity" - 2021 LinkedIn "Top 100 Companies" - 2021 TIME "100 Most Influential Companies" - 2021 World HRD Congress "Best Gender Equality Workplace" - 2021 InsiderPro ComputerWorld "Best Places to Work for IT" - 2021 FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status. FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact recruitmentsupport@fedex.com.

Keywords: FedEx Services, Memphis , Sr. Data Analyst, Professions , Memphis, Tennessee

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