HVAC Counter Sales Representative ($15 (31K) - $22
Company: Canadian Executive Search Group Inc.
Location: Memphis
Posted on: January 26, 2023
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Job Description:
Canadian Executive Search Group (USA), a division of Arrow
Workforce Solutions has an immediate opening for a HVAC Counter
Sales Representative in the Memphis, Tennessee area for a
Nation-leading HVAC Supply client.Location: Memphis,
TennesseeSchedule: FULL TIME - DAY SHIFTJob type: Direct HireStart:
ASAPPay Rate: $15 (31K) - $22(45K) BASED ON EXP + Benefits
Package(medical, dental, and vision insurance and company-paid life
insurance, PTO + educational reimbursement/assistance program,
401(k)SUMMARY:We are looking for a professional, self-motivated,
courteous Counter Sales representative to join a successful, well
respected HVAC supplier. We are looking for individuals who are
willing to learn products as well as process orders, returns and
resolve customer related issues. Demonstrate flexibility to lend
assistance through cross-training and support to meet and exceed
performance, customer satisfaction, and service level goals.KEY
RESPONSIBILITIES:--- Answers incoming telephone calls and greets
customers who walk in the store. Handles multiple customers and
customer requests simultaneously while maintaining a friendly and
professional manner.--- Assists customers in making product
selections by asking questions and actively listening to identify
customer needs. Assists with system or product troubleshooting and
answering technical questions. Identifies alternate or substitute
products to meet customer needs.--- Researches and sources product
for customers using a variety of tools, including point-of-sale
computer system, catalogs, websites, JXI, and industry and store
contacts .--- Enters sales orders into point-of-sale computer
system for invoicing or cash payments. Processes customer returns
and warranties following company guidelines.--- Follows up promptly
on all customer requests for information, quotes, alternative parts
and delivery dates. Proactively communicates with customers about
any expected delays or issues with their order.--- Develops good
working relationships and rapport with customers. Greets regular
customers by name.--- Maintains the highest standards in
cleanliness and appearance of the showroom through stocking
shelves, housekeeping, creating displays, etc.--- Resolves customer
complaints and disputes in a timely, professional manner that
balances customer requests with business needs.--- Follows company
pricing and credit guidelines--- Prepares and issues sales quotes
following company guidelines. Follows up on quotes to secure
sales.--- Educates customers/prospects re: the variety of products
available for sale and the benefits of shopping at Johnstone
Supply--- Increases customer satisfaction and store profitability
by proactively recommending additional items a customer might need
and promotions that might interest them.--- Uncovers and
communicates sales lead information to outside sales staff and
management.--- Promotes surplus, sale, discounted and obsolete
inventory to customers in order to maintain proper inventory
levels. Communicates unexpected increases or decreases in product
demand and inventory to purchasing or management.MINIMUM
QUALIFICATIONS & REQUIREMENTS:--- High school Diploma--- HVAC
Industry experience--- Knowledge of Microsoft Office.--- Candidates
may be subject to a background check, in accordance with applicable
laws.All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
status as a protected veteran.Those with experience in the below
fields are encouraged to apply.--- Front-end Counter Sales---
Inside Sales Rep--- HVAC technician--- Lead Counter Sales
AssociateThose interested are encouraged to send resumes directly
to Kelmy@canadianexecutivesearch.comCESDH
Keywords: Canadian Executive Search Group Inc., Memphis , HVAC Counter Sales Representative ($15 (31K) - $22, Professions , Memphis, Tennessee
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