Intake Technician
Company: Internal Revenue Service
Location: Memphis
Posted on: April 24, 2024
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Job Description:
Duties
WHAT IS THE TAS - TAXPAYER ADVOCATE SERVICE DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Taxpayer Advocate Service (TAS) EDCA ITS, CCI
The following are the duties of this position at the full working
level. If this vacancy includes more than one grade and you are
selected at a lower grade level, you will have the opportunity to
learn to perform these duties and receive training to help you grow
in this position.
Requirements
Conditions of Employment
Qualifications
Federal experience is not required. The experience may have been
gained in the public sector, private sector or One year of
experience refers to full-time work; part-timework is considered on
a prorated basis. To ensure full credit for your work experience,
please indicate dates of employment by month/year, and indicate
number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of
this announcement:
SPECIALIZED EXPERIENCE:To be minimally qualified for this position
you must have 1 year of specialized experience at a level of
difficulty and responsibility equivalent to the GS-04 grade level
in the Federal service. Specialized experience for this position
includes: Experience that is related to the work of this position
and has provided you with the competencies required for successful
job performance. Examples of experience qualifying as specialized
include: preparing, receiving, reviewing, and verifying documents;
processing transactions; maintaining office records; and locating
and compiling data or information from files and other data
sources; and contacting customers through correspondence or
telephone to obtain information, explain liability, and encourage
compliance.
OR
EDUCATION: You may substitute education for experience as follows:
A Bachelor's degree or four (4) years of education above high
school in any field of study from an accredited college or
university.
An equivalent amount of combined education and experience. Only
education in excess of 60 semester hours, 90 quarter hours or 1440
classroom hours is creditable toward meeting the specialized
experience requirement for the GS-5 level. For example, one full
year of academic study (30 semester hours, 45 quarter hours, or 720
formal classroom hours) beyond the second year is equal to 6 months
of specialized experience. To be creditable, education must have
been obtained in an accredited business, secretarial or technical
school, college or university.
For more information on qualifications please refer to .
Education
For positions with an education requirement, or if you are
qualifying for this position by substituting education or training
for experience, submit a copy of your transcripts or equivalent. An
official transcript will be required if you are selected.
A college or university degree generally must be from an accredited
(or pre-accredited) college or university recognized by the U.S.
Department of Education. For a list of schools which meet these
criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or
universities may be used to meet the requirements. You must show
proof the education credentials have been deemed to be at least
equivalent to that gained in conventional U.S. education program.
It is your responsibility to provide such evidence when applying.
Click for Foreign Education Credentialing instructions.
Additional information
Though many locations may be listed, you will be limited to a
maximum of 3 location choices. Please consider each location
carefully when applying. If you are selected for a position at one
of your location selections, that location will become your
official post of duty.
There are currently openings in the following locations:
7 PODs/90 Vacancies
St Louis, MO - 10 vacancies
Memphis, TN - 10 vacancies (04/08/2024)
Dallas, TX - 10 vacancies (04/08/2024)
Seattle, WA - 10 vacancies (04/08/2024)
Fresno, CA - 10 vacancies (04/08/2024)
Covington, KY -20 vacancies (04/08/2024)
Ogden, UT - 20 vacancies (04/08/2024)
If the position(s) are no longer needed prior to the closing date,
this announcement may be closed early.
This is an open continuous announcement which will be used to fill
vacancies in the locations listed as they become available for the
next 12 months contingent upon funding and space requirements.
Applicants must apply and/or update their applications by 11:59 pm
ET at the close of the following cutoff dates to be considered:
Cutoff date(s): 3 weeks from open date (12/01/2023). Next cutoff
(04/08/2024).This announcement may be amended to include additional
cut-off dates within the 9 month period if needed, not later than 5
days prior to the additional cut-off date(s). Eligible applicants
in the highest category who apply by the initial cut-off date will
be considered first. If additional vacancies exist, applicants who
applied after the initial cutoff date who place in the highest
category will be considered next. Selections from this announcement
may be made no later than (NLT) 9 months after 1st cutoff
date.
A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific
benefits offered.
Required Documents
The following documents are required and must be provided with your
application. All application materials, including transcripts, must
be in English.
Please note that if you do not provide all required information, as
specified in this announcement, your application will be determined
incomplete, and you will not be considered for this position (or
may not receive the special consideration for which you may be
eligible).
How to Apply
The following instructions outline our application process. You
must complete this application process and submit any required
documents by 11:59 p.m. Eastern Time (ET) on 08/12/2024 and/or
cut-off dates in this announcement. We are available to assist you
during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday -
Friday). If applying online poses a hardship, please contact us by
noon ET on 08/12/2024.
To preview the Application Questionnaire, please click the
following link:
To update your application, including supporting documentation, at
any time during the announcement open period, return to your
USAJOBS account (). There you will find a record of your
application, the application status, and an option to Update
Application. This option will no longer be available once the
announcement has closed.
To verify the status of your application both during and after the
announcement open period, log into your USAJOBS account: . All of
your applications will appear on the Welcome page. The application
record in your USAJOBS account provides an Additional Application
Information page that provides information regarding the
documentation you submitted and any correspondence we have sent
related to this application. The Application Status will appear
along with the date your application was last updated. For
information on what each Application Status means, visit: .
Agency contact information
(ERC) Employee Resource Center
Phone
Email
Website
Address
TAS - Deputy National Taxpayer Advocate
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion;
please view our reasonable accommodation policies and procedures at
. We provide reasonable accommodation to applicants with
disabilities on a case-by-case basis; contact us if you require
this for any part of the application and hiring process.
Once your application package and online questionnaire is received
you will receive an acknowledgement email. You are responsible for
checking status updates and notifications in USAJOBS. Hard copy
notifications will not be sent to you. You may check the status of
your application for this position at any time by logging onto the
USAJOBS "My Account" tab and clicking on "Application Status." For
a more detailed update of your application status, you may click on
"more information." Please notify us if your contact information
changes after the closing date of the announcement. If your email
mailbox is full or blocked (SPAM) you may not receive important
communication that could affect your consideration for this
position. Fair & Transparent
The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Keywords: Internal Revenue Service, Memphis , Intake Technician, Professions , Memphis, Tennessee
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