Order Expediting Associate

Company: Komatsu
Location: Ripley
Posted on: June 1, 2025

Job Description:

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, includingTimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job Overview


Provides the resource to procure and expedite the delivery of parts to support expected demand and replenishment requirements to improve overall availability and minimize backorder status.

Responsible for expediting non-stock and stock backorders as well as ensuring adequate inventory levels to meet distributor requirements. Accountability to identify supplier deficiencies and recommend actions for improvement to team management, including supplier leadtime inaccuracies and any other issues that may affect overall availability goals. Responsible for achieving supplier performance metrics and making fact-based decisions on supplier overtime as well as managing a proportional share of premium freight budget. Additional responsibility to collaborate with planners to ensure pro-active coverage of expected requirements including demand, kits, firm future orders.


Key Job Responsibilities


* Aggressively expedite suppliers to ensure adequate inventory levels are in place to support DB requirements and department goals.

* Identify supplier deficiencies through "5 Why" root cause analysis and recommend actions for improvement including supplier meetings, visits, etc. to team management.

* Routinely research all options available for improvement of delivery dates to meet the requirements.

* Analyze and make decisions on alternate sources of supply, i.e. Komatsu affiliates, surplus, dealer inventory, etc. to ensure prompt resolution of backorders and avoid stock out situations at PDC.

* Effectively analyze and make sound business decisions concerning supplier overtime, minimum order requirements, quantity pricing, etc. to ensure best utilization of company assets.

* Actively participate in team meetings and offer suggestions for process improvements.

* If assigned, responsibility for expediting and managing core return for remanufactured product to support KAC Reman business.

* Other duties and responsibilities as assigned.


Qualifications/Requirements




* Seasoned general business or industry experience. High school diploma required. College degree a plus.

* Extreme sense of urgency and outstanding organizational and follow-up skills.

* Personally accountable and welcomes responsibility.

* Functional level skills in Excel, Word, and PowerPoint.

* Ability to communicate orally effectively and professionally and in written form with suppliers and internal functions within KAC.

* Prior experience with logistics data systems and the ability to quickly develop deep working knowledge of internal systems such as PIPS, PREPS, CSS and SAP as well as manufacturing computer systems such as Baan, PWINS, Inventory Planning System, etc.

* General knowledge of manufacturing processes a plus.


Additional Information
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Keywords: Komatsu, Memphis , Order Expediting Associate, Professions , Ripley, Tennessee