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Customer Service Representative (m/f/d)

Company: Logstor
Location: Lyon
Posted on: November 22, 2021

Job Description:

DescriptionCustomer Service Representative (m/f/d)You would like to be a part of the energy industry and district heating?We are looking for a Customer Service Representative (m/f/d) for our internal sales support department at our location in Lyon.With your high service orientation, technical affinity and friendly nature, you will be the first and competent contact person for our customers in the energy industry in France, Italy and Switzerland. Do you enjoy working every day with interesting products that help to protect the environment and save energy efficiently? Then you are the ideal person for our team in Lyon. We are looking for you as Customer Service Representative (m/f/d). Starting immediately.Your responsibilitys:

  • Preparation and calculation of offers
  • Order processing, disposition and coordination between the factorys
  • Project management and coordination of project logistics with the customers
  • Review and processing of incoming orders and contracts
  • Verification and compliance with project agreements
  • Telephone consultation and support of business partners regarding products
  • Delivery coordination and deadline monitoring
  • Coordination with internal interfaces such as field service, transport and production planning
  • Assembly coordination with internal service department and subcontractors
  • Administration of customer and project master data in the system
  • Creation of customer-/project-specific evaluations
  • Clarification of debtor differences
  • General customer service
  • Handling of returns and complaintsOur requirements to you:
    • Successfully completed commercial education, preferably with technical background or similar
    • Minimum two years of professional experience in customer service/sales support, preferably in a technical environment
    • Very good handling of MS Office and SAP
    • Very good English, French and Italian language skills
    • Careful, detailed and structured working method
    • A high level of self-motivation, confident appearance and excellent communication skills
    • You are apassionate team player with a strong service mindsetWe offer:
      • An interesting, varied and challenging position in a small team
      • A modern employer with Scandinavian background with long-term perspective and high degree of freedom
      • A corporate culture in which active participation and own ideas are welcome
      • In return for your strong performance, LOGSTOR offers good opportunities for professional and personal development
      • Ticket restaurant
      • Great and friendly colleaguesFor any further information or question, please contact Melissa Nassia per Email: mna@logstor.comor by phone: +33474343634We are looking forward to your application via: LOGSTOR France SAS 27 Rue Maurice FLANDIN 69444 LYONby Jobble

Keywords: Logstor, Memphis , Customer Service Representative (m/f/d), Sales , Lyon, Tennessee

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