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Client Service Representative

Company: ESS Education
Location: Paragould
Posted on: January 16, 2022

Job Description:

Do you enjoy talking with people, problem-solving and a fast-paced environment? Then our Client Service Representative role may be the right career choice for you!ESS, a leader in Educational Management Services, is currently seeking Client Service Representatives in our Paragould, AR corporate office. The successful candidate will be responsible for providing exceptional service, telephone and email support to our partnering school districts. The rapid growth and expansion of our business is causing a need for a new generation of Client Service Representatives to provide world-class services to our clients.Key Responsibilities:

  • Acting as a liaison between school district administration and our organization
  • Fielding inbound calls related to assignments, payroll, and other service areas.
  • Troubleshooting to resolve and address employee questions.
  • Making outbound calls to fulfill open assignments.
  • Maintaining and auditing information in multiple databases.
  • Develop meaningful relationships with staff and applicants to deliver the best experience possible.
  • Building a team environment.An ideal candidate will have the following:
    • HS Diploma (minimum) & 18 years of age.
    • Excellent oral and written communication skills
    • Ability to thrive in a fast-paced, rapidly changing environment
    • Demonstrate a high level of accuracy in data entry and excel
    • Positive attitude and ability to work well within a team environment
    • Proficiency in Microsoft Office Word and Excel
    • Strong interpersonal skills and the ability to work in a team environmentWork ScheduleDifferent day shift variations may be available. This is an in office position but you must have connectivity to work from home if needed.Learn how to get hired with ESS: ESSAs leaders in the education staffing space since 2000, ESS specializes in placing qualified staff in daily, long-term, and permanent K-12 school district positions including substitute teachers, school aides, and other school support staff. With more than 750 school district partners throughout the US, ESS supports the education of more than 3.5 million students every day. We provide our employees the ability to work in school districts across the country in addition to benefits, comprehensive training, flexible work schedules, and professional development. Visit to learn more and help to improve education for every student, every day.ESS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.

Keywords: ESS Education, Memphis , Client Service Representative, Sales , Paragould, Tennessee

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