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Customer Service & Promotional Events Representative - Complete Training & Immediate Start

Company: PI Associates Inc.
Location: Memphis
Posted on: November 26, 2022

Job Description:

We are looking for tenacious, self-motivated individuals that are well-versed in a customer-oriented environment and have a flawless reputation for putting the customer first. We emphasize continuous learning and personal development, so there is always someone in your corner to support, help, and hold you accountable to your standards and goals.

Upon becoming a vital team member, you will start in a 2-3 week training class to receive a comprehensive education on our:

  • Nationally recognized customer service and outreach tactics

  • Detailed overview of products, services, and promotions available

  • Complete instruction regarding our compliance regulations

    What are your day-to-day responsibilities as a Customer Service & Promotional Events Representative ?

    • Deliver an exceptional customer experience - ask questions to understand the customer's lifestyle and personal needs, encourage open communication and honesty, and provide product recommendations specifically curated to address their needs

    • Meet with customers daily and enter each interaction with the highest degree of courtesy, professionalism, and kindness

    • Participate in daily training sessions, virtual networking opportunities, and conference calls to review and discuss customer satisfaction targets, areas for improvement within the customer experience, and streamlining technical support.

    • May assist in onboarding, training, and mentoring new employees contingent on the success and reputation you build within our firm and amongst our clients and customers

    • Perform other duties as assigned by Senior Management

Keywords: PI Associates Inc., Memphis , Customer Service & Promotional Events Representative - Complete Training & Immediate Start, Sales , Memphis, Tennessee

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