Customer Service Representative
Company: Robert Half Office Team
Location: Memphis
Posted on: May 28, 2023
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Job Description:
Description This Customer Service Representative position via
Robert Half is perfect for someone who loves building solid
customer relationships and wants to work. Articulate and
highly-skilled Customer Service Representative candidates could
find an excellent career opportunity in this position. This could
be the long-term contract / temporary to hire Customer Service
Representative position you're looking for, if you can work in
Memphis, Tennessee! If you want to work in a dynamic,
rapidly-changing call center, this could be the job for you!
Your responsibilities
Retrieve and oversee the sending of written business
communications
Organize and route incoming telephone calls
By being successful in your role, you will facilitate business
development and client referral goals by actively cross-selling and
referring customers
Deliver outstanding, friendly customer service in a timely fashion
Requirements - Command of claims processing
Call Center Customer Service experience
Knowledge of Customer Relationship Management (CRM) systems, e.g.
ACT!, Illustrator, Highrise, and Insightly
Customer service and office administrative skills
Strong proficiency with Microsoft Office applications, specifically
Word, Outlook and internet applications
Proficient with diversified computer software and systems
Upbeat, positive attitude and an approach to work rooted in
professionalism
2+ years' experience of demonstrated performance in a goal-driven &
customer-focused environment preferred
Ability to interact effectively with internal and external partners
and clients/customers
Excellent written, verbal and social communication skills highly
desired
Experience performing extensive research to resolve complex
customer inquiries
Critical thinking, problem solving, ability to work
independently
If you seek to deliver great customer outcomes and want to improve
your customer service skills to deliver personalized service
specific to individual customer needs, we want to hear from you
now. Apply today!
Robert Half is the world's first and largest specialized talent
solutions firm that connects highly qualified job seekers to
opportunities at great companies. We offer contract, temporary and
permanent placement solutions for finance and accounting,
technology, marketing and creative, legal, and administrative and
customer support roles.
Robert Half puts you in the best position to succeed by advocating
on your behalf and promoting you to employers. We provide access to
top jobs, competitive compensation and benefits, and free online
training. Stay on top of every opportunity - even on the go.
Download the Robert Half app (https://www.roberthalf.com/mobile)
and get 1-tap apply, instant notifications for AI-matched jobs, and
more.
All applicants applying for U.S. job openings must be legally
authorized to work in the United States. Benefits are available to
contract/temporary professionals, including medical, vision,
dental, and life and disability insurance. Hired contract/temporary
professionals are also eligible to enroll in our company 401(k)
plan. Visit roberthalf.gobenefits.net for more information.
- 2023 Robert Half. An Equal Opportunity Employer.
M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing
to Robert Half's Terms of Use
(https://www.roberthalf.com/terms-of-use) .
Keywords: Robert Half Office Team, Memphis , Customer Service Representative, Sales , Memphis, Tennessee
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