Customer Service Representative

Company: Robert Half Office Team
Location: Memphis
Posted on: May 28, 2023

Job Description:

Description This Customer Service Representative position via Robert Half is perfect for someone who loves building solid customer relationships and wants to work. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This could be the long-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Memphis, Tennessee! If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!
Your responsibilities

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  Retrieve and oversee the sending of written business communications
  
  
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  Organize and route incoming telephone calls
  
  
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  By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
  
  
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  Deliver outstanding, friendly customer service in a timely fashion Requirements - Command of claims processing
  
  
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  Call Center Customer Service experience
  
  
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  Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  
  
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  Customer service and office administrative skills
  
  
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  Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
  
  
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  Proficient with diversified computer software and systems
  
  
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  Upbeat, positive attitude and an approach to work rooted in professionalism
  
  
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  2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
  
  
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  Ability to interact effectively with internal and external partners and clients/customers
  
  
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  Excellent written, verbal and social communication skills highly desired
  
  
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  Experience performing extensive research to resolve complex customer inquiries
  
  
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  Critical thinking, problem solving, ability to work independently
  
  
  If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
  Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
  Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
  - 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

Keywords: Robert Half Office Team, Memphis , Customer Service Representative, Sales , Memphis, Tennessee