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Representative, Patient Service Rep II

Company: Regional One Health
Location: Memphis
Posted on: May 28, 2023

Job Description:


EDUCATION: Successful completion of an approved Medical Assistant program. Qualified by education, training or experience to work with the school-age, adolescent, adult and/or geriatric patient as specialty assignment dictates.

EXPERIENCE: One (1) experience as a medical assistant.


  • Excellent communication skills as well as knowledge of ambulatory/outpatient department operations.
  • Strong interpersonal skills necessary to function as liaison between physicians, office staff and the patients and their family members and be able to demonstrate a high level of customer service when working with patients who present under adverse situations.
  • Knowledge of clinic/ambulatory department protocol, understanding of coding, procedures, and equipment.
  • Knowledge of both governmental and private insurance rules for payment, including how to read an insurance card.
  • Self-motivated and possess a high level of judgment skills and initiative, along with ability to prioritize and coordinate several tasks simultaneously, while retaining a confident, knowledgeable and helpful demeanor.
  • Demonstrates knowledge and skills to provide care, maintain clinical competency and meet patient population needs within clinic.
  • Ability to maintain a positive attitude towards health care team members and diverse patient populations required.

    LICENSE OR CERTIFICATION: Medical Assistant and CPR Certification.

    PHYSICAL DEMANDS: High volume data entry requires manual dexterity, attention to detail, visual acuity to operate standard office equipment and sitting for long periods. Exposure to infectious agents; frequent walking and standing, lifting and moving patients, equipment and supplies. Heavy Work - Exerting up to 150 pounds of force occasionally, and/or up to 75 pounds of force frequently, and/or up to 30 pounds of force constantly to move objects. (May be further defined as "with or without assistance.")

Keywords: Regional One Health, Memphis , Representative, Patient Service Rep II, Sales , Memphis, Tennessee

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