call center agent

Company: Randstad
Location: Memphis
Posted on: September 12, 2023

Job Description:

call center agent.

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  memphis , tennessee
  
  
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  posted 1 day ago
  
  
  job details
  summary
  
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    $13.99 - $14 per hour
    
    
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    temp to perm
    
    
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    high school
    
    
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    category office and administrative support occupations
    
    
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    referenceAB_4325285
    
    
    job details
    Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements - and if you think you're qualified, be sure to . We'll get back to you promptly and schedule an online interview if we think you're a match.
    salary: $13.99 - $14 per hour
    shift: First
    work hours: 5:30 AM - 1:30 PM
    education: High School
    Responsibilities
    
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      Manage large amounts of inbound and outbound calls in a timely manner
      
      
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      Follow communication "scripts" when handling different topics
      
      
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      Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
      
      
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      Build sustainable relationships and engage customers
      
      
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      Keep records of all conversations in our call center database in a comprehensible way
      
      
      The essential functions of this role include:
      
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      • working weekends
        
        Skills
        
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          Follow-up
          
          
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          Active Listening
          
          
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          Telephone Etiquette
          
          
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          Empathy
          
          
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          Interpersonal Sensitivity
          
          
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          Adapting to Change
          
          
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          Basic Software Skills
          
          
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          Call Center Support
          
          
          Qualifications
          
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            Years of experience: 2 years
            
            
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            Experience level: Entry Level
            
            
            Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
            Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
            At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
            Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
            get in touch
            we are here to help you with your questions.
            KR
            kyrstie remington
            
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            • kyrstie.remington@randstadusa.com
              

Keywords: Randstad, Memphis , call center agent, Sales , Memphis, Tennessee