? (High Salary) BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (MON-FRI 8AM-5PM)
Company: RADIANS INC
Location: Memphis
Posted on: November 2, 2025
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Job Description:
Description: BILINGUAL EXPERIENCE REQUIRED POSITION SUMMARY: The
Customer Service Representative Bilingual will provide customers
with the information and services they need to successfully promote
and buy Radians products. CSRs will work collaboratively with
Inside Sales Representatives, Inside Sales Account Representatives,
Regional Sales Managers, and Manufacturer’s Representatives to
facilitate the sales process. ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following: · Answering customer calls, assisting,
and/or directing them · Calls that include special pricing should
be transferred to the Inside Sales or Inside Sales Account
Representative · Product knowledge of our products and the
competitive industry · Identify and understand who key competitors
are in the industrial/safety channel · Participate in the sales
process as well as the administrative requirements of answering
calls, entering orders, providing pricing, order tracking and
complaint resolution · All incoming orders received via sales fax,
email, mail, EDI, SPS, or any other electronic form of
communication should be entered daily upon receipt · All credits
and samples to be entered the day they are received · Follow-up
calls and voicemails should be returned by end of business the day
of receipt · Both positive and negative feedback received by
customers should be entered with a task in P21 · Communicate
customer product requirements to Purchasing in a timely manner to
minimize backorders. · Other duties as assigned Requirements:
EDUCATION and/or EXPERIENCE & OTHER SKILLS AND ABILITIES: ·
Customer service background: experience in a safety products
environment preferred · Heavy customer service/data entry skills ·
Excellent phone call skills/ etiquette with ability to answer a
high volume of incoming customer service calls a must · Strong
written and verbal communication skills · Must be PC literate (MS
Office) and have strong data entry, organizational and
interpersonal skills · Experience with P21 is a plus · Ability to
multi-task and prioritize work on a daily basis · Bilingual
(Spanish/English) REQUIRED PI080090c8adc4-37156-38883374
Keywords: RADIANS INC, Memphis , ? (High Salary) BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (MON-FRI 8AM-5PM), Sales , Memphis, Tennessee
