Inside Sales Representative — Test & Inspections
Company: SSI Fire & Safety Holdings.
Location: Memphis
Posted on: April 1, 2026
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Job Description:
Inside Sales Representative — Test & Inspections Location:
Memphis, TN (On-Site) Company: State Systems, Inc. Schedule:
Monday–Friday Compensation: $65,000–$85,000 (Base Commission) About
State Systems State Systems is a leading provider of life safety,
fire protection, and security services across the Mid-South. We
take pride in protecting people, property, and businesses through
dependable service, technical expertise, and a commitment to
excellence. We’re growing — and we’re looking for a
detail-oriented, customer-focused Inside Sales Representative to
support our Test & Inspections team. About the Role As an Inside
Sales Representative – Test & Inspections, you will manage inbound
inquiries, support outside sales representatives, and help ensure
customers receive accurate quotes, proposals, and service
information. You’ll collaborate closely with service, scheduling,
and billing teams while maintaining accurate customer records in
our CRM. This role is critical in delivering a positive customer
experience and supporting continued growth. What You’ll Do Key
Responsibilities: Manage inbound sales calls and electronic
inquiries through HubSpot and other approved channels. Qualify,
document, and process sales opportunities promptly and
professionally. Prepare proposals, quotes, and follow-up
communications for outside sales representatives. Maintain accurate
customer records, opportunities, and communication logs in CRM
systems. Coordinate with internal departments to support scheduling
and delivery of Test & Inspection services. Provide prompt,
courteous, and professional customer support. Track and follow up
on open quotes and pending opportunities. Identify opportunities
for upselling and cross-selling based on customer needs.
Participate in team meetings, training, and process improvement
initiatives. What We’re Looking For Minimum 2 years of inside sales
or customer service experience (B2B preferred). Experience within
service, construction, or life-safety industries is a plus.
Proficiency with CRM systems (HubSpot highly preferred). Strong
written and verbal communication skills. Excellent organization,
accuracy, and time-management skills. Ability to collaborate
effectively in a team-oriented environment. Proficiency with
Microsoft Outlook, Excel, and Word. Core Competencies Customer
Focus Attention to Detail Team Collaboration Professional
Communication Adaptability and Initiative Why You’ll Love Working
Here At State Systems, our employees are the foundation of our
success. We offer a collaborative, professional work environment
where your contributions truly matter and your growth is
encouraged. Competitive base pay commission structure Monday–Friday
schedule Opportunity to contribute to a mission-driven organization
protecting lives and property Join a Leader in Life Safety If
you’re ready to grow your career with a company built on integrity,
teamwork, and excellence, we’d love to hear from you. Apply today
to join State Systems — protecting what matters most. Texting
Privacy Policy and Information Message type: Informational — you
may receive text messages regarding your application and interview
scheduling. Message frequency varies based on the hiring process.
Message and data rates may apply. You may opt out at any time by
texting STOP . Pre-Employment Screening All employment offers are
contingent upon successful completion of a background check and
drug screening, in accordance with applicable laws and company
policy. Equal Opportunity Employer State Systems is an Equal
Opportunity Employer committed to diversity, inclusion, and
providing a workplace free from discrimination and harassment.
Keywords: SSI Fire & Safety Holdings., Memphis , Inside Sales Representative — Test & Inspections, Sales , Memphis, Tennessee
