Sr. Social Worker or Social Worker II
Company: St. Jude Children's Research Hospital
Location: Memphis
Posted on: April 1, 2026
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Job Description:
Provide compassionate and comprehensive social work services for
patients and families navigating the treatment trajectory following
a diagnosis of catastrophic or chronic illness. Services include
conducting psychosocial assessments, providing psychoeducation and
anticipatory guidance, providing counseling, facilitating community
resource referrals, providing community outreach, assisting with
pre-admission planning, providing on-call crisis coverage,
providing social work consultation, facilitating patient and family
support groups, and providing bereavement follow-up. High-acuity
cases receive additional supervision from the Manager or Director.
Demonstrates the ability to draw insights from data and adapt to
changing priorities while maintaining composure. Communicates
effectively across all levels, tailoring messages to diverse
audiences and using a data-driven approach to address
underperformance and celebrate successes. Collaborates with
partners to find solutions aligned with functional priorities.
Applies evidence-based practices in patient care, guiding team
members in evidence-informed approaches. Engages with patients and
families compassionately, addressing their needs and facilitating
optimal care solutions. Manages psychosocial programs using project
management tools, prioritizing tasks independently while
coordinating with cross-functional teams. Implements quality
improvement initiatives by analyzing data and proposing changes
based on research findings to enhance program outcomes. Sr. Social
Worker Job Responsibilities: Provide social work services for
high-risk patients/families, including psychosocial assessment,
counseling, and suicide risk assessment, in accordance with
department objectives, policies, and procedures. Intervene with
patients/families experiencing complex psychosocial challenges,
including trauma/abuse/neglect, caregiver physical or emotional
illness, grief and bereavement, treatment adherence concerns, etc.
Collaborate with the patient and family to establish and carry out
comprehensive psychosocial treatment plans considering specific
needs, strengths, and barriers to treatment. Facilitate resource
referrals from community, social, health, and other agencies as
needed by the patient and family. Demonstrate increased proficiency
in anticipating and preventing treatment-related barriers.
Demonstrate increased proficiency in providing crisis intervention
related to patient or caregiver mental health, recurrence of
disease, treatment adherence, suspected abuse/neglect, etc. Consult
and collaborate with other members of the medical care team to
ensure continuity of patient care. Facilitate and participate in
patient care, ethics, discharge planning, and other
interdisciplinary care conferences. May lead educational and
consultation activities for hospital staff/community agencies
(e.g., orientation of hospital staff, seminars, workshops,
patient/family/community education materials). May participate in
research activities resulting in the creation of articles and
papers for publication or presentation. Assist with the development
and implementation of patient/family/community education materials
that are culturally sensitive and supported by current research.
Minimum Education and/or Training: Master's degree in Social Work
from a program accredited by the Council on Social Work Education
(CSWE). Minimum Experience: 2 years post-master's experience in a
relevant field (e.g., medical, mental health, child services).
Proven performance in earlier role. Licensure, Registration and/or
Certification Required by Law: Tennessee Licensed Clinical Social
Worker (LCSW) required. For those already licensed as clinical
social workers in another state, the TN LCSW must be obtained
within six months of hire. Licensure, Registration and/or
Certification Required by SJCRH Only: None. Special Skills,
Knowledge and Abilities: Performs comprehensive literature search
and appraises research and quality improvement evidence. Integrates
insights and observations across analyses/ sources to identify/
recommend potential opportunities for improvement action and
changes in systems or processes. Effectively relays understanding
of diverse perspectives. Can handle communication upwards and
downwards as needed. Presents information in a clear, well thought
out way and tailored to the audience. Shows support for the new
direction even when the details have not been finalized. Uses a
data-driven approach to spot early indications of underperformance
and takes corrective actions. Celebrates successes. Works with
partners in their function to find the best solutions that align
with functional priorities. Works effectively to find solutions.
Manages less complex programs , end to end, within area of subject
matter expertise using project management tools and methodologies.
Defines scope and milestones clearly with a clear understanding of
patient/ team needs and overall program goals. Identifies and
regularly communicates with critical cross functional stakeholders,
managing resources & conflicts and drive accountabilities. Ability
to look at data more critically and draw meaningful conclusions.
Conducts root-cause analysis as needed. Quickly rebounds from
setbacks, including creating viable plans to move forward. Helps
others understand the need for change and adapt to it. Consistently
applies concepts & approaches in social work area and
evidence-based and evidence-informed practice to care of patients
within area. Guides early career team members around steps and
approaches for evidence-based practice within own area. Proactively
engages with patients with respect and empathy to understand
changing needs and ensure compassionate focused care as
appropriate. Executes new approaches to improve patient care
systems, processes, and communication across teams as appropriate.
Consistently seeks out, brings attention to, and addresses complex
patient needs and priorities to ensure an integrated patient care
experience as appropriate. Socia Worker II Job Responsibilities:
Provide social work services for high-risk patients/families,
including psychosocial assessment, counseling, and suicide risk
assessment, in accordance with department objectives, policies, and
procedures. Intervene with patients/families experiencing complex
psychosocial challenges, including trauma/abuse/neglect, caregiver
physical or emotional illness, grief and bereavement, treatment
adherence concerns, etc. Collaborate with the patient and family to
establish and carry out comprehensive psychosocial treatment plans
considering specific needs, strengths, and barriers to treatment.
Facilitate resource referrals from community, social, health, and
other agencies as needed by the patient and family. Facilitate and
participate in patient care, ethics, discharge planning, and other
interdisciplinary care conferences. Consult and collaborate with
other members of the medical care team to ensure continuity of
patient care. Evaluate the outcome of service delivery upon
completion of treatment in collaboration with
patient/family/multidisciplinary team. Provide crisis intervention
to patients and families as needed. Assist with the development and
implementation of patient/family/community education materials that
are culturally sensitive and supported by current research. Minimum
Education and/or Training: Master's degree in Social Work (MSW)
from a program accredited by the Council on Social Work Education
(CSWE). Minimum Experience: Master's level internship or
post-master's experience in a relevant field (e.g., medical, mental
health, child services). Minimum of two years post-master's
experience in a medical, mental health, or child services setting
is preferred. Licensure, Registration and/or Certification Required
by Law: One of the certifications is required: Tennessee Licensed
Master’s Social Work (LMSW) through the Tennessee Department of
Health Licensed Advanced Practice Social Worker (LAPSW) through the
Tennessee Department of Health Licensed Clinical Social Work (LCSW)
through the Tennessee Department of Health For those not yet
licensed in TN (or already licensed in another state), the LMSW,
LAPSW, or LCSW must be obtained within six months of hire,
including successful passage of the ASWB licensure exam within
three months of hire. Licensure, Registration and/or Certification
Required by SJCRH Only: None Special Skills, Knowledge and
Abilities: Effectively relays understanding of diverse
perspectives. Can handle communication upwards and downwards as
needed. Presents information in a clear, well thought out way and
tailored to the audience. Uses standard tools to capture relevant
data and analyze research evidence. Constructs quality improvements
idea and proposes program and practice changes based on evidence
and findings. Shows support for the new direction even when the
details have not been finalized. Uses a data-driven approach to
spot early indications of underperformance and takes corrective
actions. Celebrates successes. Works with partners in their
function to find the best solutions that align with functional
priorities. Works effectively to find solutions. Has working
knowledge of project management and planning tools. Is able to
effectively sequence and prioritize tasks within programs in
psychosocial services area and works more independently to manage
day to day issues, escalating as needed. Understands the overall
program goals & patient/ team needs, coordinates with cross
functional teams. Understands the task at hand, seeks out
information, and draws conclusions from available data to deliver
outcomes. Adapts quickly to changing priorities to perform as
needed in his/her role. Remains calm when faced with changes to
(and in) his/her work. Leverages knowledge of concepts & approaches
in social work area to communicate/ implement the steps of EBP
including constructing an EBP question and conducting literature
searches for best practices. Demonstrates an understanding of
distinction between evidence-based/ evidence-informed practice and
experience-based practice. Effectively acknowledges and responds to
patient queries and requests with compassion and attention as
appropriate. Consistently engages with patients, families, and care
teams to facilitate optimal solutions for patient needs as
appropriate. Escalates/ redirects effectively for effective and
efficient care with a focus on overall patient priorities as
appropriate. Compensation In recognition of certain U.S. state and
municipal pay transparency laws, St. Jude is including a reasonable
estimate of the compensation range for this role. This is an
estimate offered in good faith and a specific salary offer takes
into account factors that are considered in making compensation
decisions including but not limited to skill sets, experience and
training, licensure and certifications, and other business and
organizational needs. It is not typical for an individual to be
hired at or near the top of the salary range and compensation
decisions are dependent on the facts and circumstances of each
case. A reasonable estimate of the current salary range is $65,520
- $114,400 per year for the role of Sr. Social Worker or Social
Worker II. Explore our exceptional benefits ! St. Jude is an Equal
Opportunity Employer No Search Firms St. Jude Children's Research
Hospital does not accept unsolicited assistance from search firms
for employment opportunities. Please do not call or email. All
resumes submitted by search firms to any employee or other
representative at St. Jude via email, the internet or in any form
and/or method without a valid written search agreement in place and
approved by HR will result in no fee being paid in the event the
candidate is hired by St. Jude.
Keywords: St. Jude Children's Research Hospital, Memphis , Sr. Social Worker or Social Worker II, Social Services , Memphis, Tennessee
