Supervisor, Assessment and Development

Company: Memphis Light, Gas and Water
Location: Memphis
Posted on: May 21, 2025

Job Description:

Supervisor, Assessment and Development - ( 250000FM ) Description The Supervisor, Assessment and Development will oversee the delivery of technical and leadership assessment, development and retraining programs and administration of new personnel onboarding activities. ESSENTIAL DUTIES: The supervisor will support the talent cycle, overseeing strategic sourcing pathways (e.g., community and school talent pipelines), alignment of performance competencies with development activities, facilitation and development of high quality and engaging training materials, selection/promotional testing for bargaining unit jobs, use of instructional design to create digital learning, administration of climate assessment and ongoing needs assessment to ensure that training needs align with the strategic goals of the organization. The supervisor will also administer a tuition reimbursement program which includes reviewing and approving employees' requests for educational assistance. In the role of supervisor, the candidate will schedule, assign and coordinate the work of employees; provide information and instructions; and resolve problems. Responsible for overall area operations including data security, and the co-op/ student employment program which entails recruiting, interviewing/counseling students and records maintenance. In conjunction with the manager and senior leadership, will monitor and measure all KPIs related to training, such as progression of employee skills and competencies, effectiveness of training programs, and completion of assigned training. In conjunction with the manager, will prepare various reports and records such as area budget, performance appraisals and monthly/quarterly project/activity reports; serve as departmental liaison with various departments with major impact, cross functions, integration and supplier resources. will also research/recommend changes in present departmental operations, and departmental training policies and/or methods. Stay current with industry trends in leadership, managerial, and professional development learning programs, integrating new modalities such as social learning and mobile delivery. Operate a company vehicle as needed and utilize computer hardware equipment and software applications. Perform other duties JOB DESCRIPTION - SUPERVISOR, ASSESSMENT AND DEVELOPMENT - PG917 May 2, 2025 Qualifications A valid driver's license from state of residence is required. Must successfully complete Lopez Assessment Certification. EDUCATION masters degree in behavioral science, masters degree in corporate training, or Masters degree in organizational behavior or related area is preferred. 10 years of experience and related bachelors degree may be substituted for Master's degree requirement for qualified candidates. EXPERIENCE 3 years experience developing corporate training and/or leadership development, 4 years of experience in a corporate and/or HR setting, 2 years of leadership experience, 2 years of experience in a high reliability organization (HRO) environment. Proficiency in tools such as PowerPoint, Excel, and Word, e-learning platforms, Zoom/MS Teams, Canva, Articulate, Oracle or other HRM software is required. ADDITIONAL INFORMATION Must successfully complete Supervisor Assessment Center within 90 days of hire. Must successfully complete NIMS Training within 1 year of entering job. Must have experience in a training role (corporate training preferred) knowledge of adult learning theory and training techniques, LMS and e-learning platforms, ability to analyze data and generate comprehensive reports, excellent interpersonal and communication skills, passion for teaching and developing talent, ability to work independently and as team, time management and organizational skills. of Physical Demands: Requires sedentary work involving standing or walking for brief periods, exerting up to 10 pounds of force on a regular basis; and some dexterity in operating office equipment. Works inside and outside under good conditions. THIS LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY. Primary Location : USA-TN-Memphis Work Locations : TC01 Joyce M Blackmon Training Center 4949 Raleigh LaGrange Road Memphis 38128-6016 Job : Human Resources Organization : 0400710 Assessment Development Job Posting : May 19, 2025, 6:49:25 PM Minimum Salary : 91,062.40 Midpoint Salary : 113817.60 Employment Type: Full Time

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